Parker Jewish Center's Skilled Nursing Facility Family Call Center

Your Family Support Team

Here you help you with questions, concerns and next steps.

718-289-2888

Available 7 days a week 9:00am - 8:00pm

Our Family Call Center is your point of contact for all non-emergency questions and support. If we don't have the answer right away, we will connect with the right Parker Team member and follow up.

Here are some examples of what the Family Call Center can assist you with:

• Clinical Update
• Lab Results
• Set up a FaceTime Call
• Technical Support, such as Cell Phone not charged
• Laundry Service
• Food Delivery
• Medication Updates

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What happens when you call:

• You will speak to a Parker representative.
• If needed, we will partner with Parker's expert care team.
• You'll receive a follow up when answers require additional review.
• Calls are returned within 24-48 hours for non-urgent concerns.

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For urgent matters:

Please press 0 to reach the Parker Operator immediately.

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Thank you for your continued support.

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